AI AGENT TRACK FOR SAAS

AI Agent Track for SaaS: ship AI agent features without stalling your roadmap

The Modelcam AI Agent Track is a dedicated AI agent team that runs beside your core team. It designs, builds, evaluates and ships one AI agent feature into every release, on your stack, your models and your release cycle, connected to your customers' CRM, helpdesk and ERP.

FOR
SaaS and product companies
ENGAGEMENT
A dedicated AI agent team, sized per release
WORKS ON
Your stack, your models, your release cycle
FIRST STEP
One-Week AI Assessment of one feature
EXHIBIT 1 · THE MODELCAM PARALLEL TRACK™ · AI AGENT TRACK FOR SAAS
MODELCAM TECHNOLOGIES
Your roadmap is full. Your market wants agents. You should not have to choose.
The Modelcam AI Agent Track puts a dedicated AI agent team beside your core team and merges an AI agent feature into every release: on your stack, on your models, under your brand.
[ ONE AI AGENT FEATURE IN EVERY RELEASE ]
Release 1
core + AI agent
Release 2
core + AI agent
Release 3
core + AI agent
Release 4
core + AI agent
Core feature
Core feature
Core feature
Core feature
Ticket triage
Draft reply
CRM update
Renewal risk
1
[ YOUR CORE TEAM ]Keeps shipping the core roadmap
2
[ MODELCAM AI AGENT TEAM ]Builds AI agent features in parallel
3
4
[ RUNS IN PARALLEL · NO ENGINEERS PULLED OFF YOUR ROADMAP ]
YOUR STACK · YOUR MODELS · YOUR BRAND
1
THE CORE TRACK
Your team stays on the roadmap you promised customers.
2
THE AGENT TRACK
A Modelcam AI agent team builds in parallel, on your stack and models.
3
THE MERGE
Each AI agent feature lands on your release, through your reviews and QA.
4
YOUR GROUND
Your codebase, models and brand. Customers see your product, not ours.
40%
of enterprise apps will feature task-specific AI agents by the end of 2026, up from under 5% in 2025.
GARTNER, AUG 2025
35%
of point-product SaaS tools will be replaced by AI agents by 2030, Gartner estimates.
GARTNER, VIA DELOITTE TMT PREDICTIONS 2026
3–6 mo
the window Gartner gives software leaders to set their agentic AI strategy.
GARTNER, AUG 2025
THE BOARD QUESTION
Not "should we add agents?" but "who builds them while we ship?"
Sources: Gartner press release (26 Aug 2025); Deloitte, TMT Predictions 2026, "SaaS meets AI agents", citing Gartner. Agent feature names are illustrative.
© 2026 Modelcam Technologies. All rights reserved.The Modelcam Parallel Track™ is a trademark of Modelcam Technologies · modelcamtechnologies.com
EXHIBIT 1 · THE MODELCAM PARALLEL TRACK™

01 · THE PARALLEL TRACK™

How can a SaaS company add AI agents without stalling its roadmap?

Run AI agents on a parallel track. A dedicated Modelcam AI agent team builds beside your core team and merges one AI agent feature into each release, through your reviews and your QA. Your engineers stay on the roadmap you promised customers.

  • 1Your core team. Keeps shipping the core roadmap. No engineers pulled off it.
  • 2Modelcam AI agent team. Builds AI agent features in parallel, on your stack and your models.
  • 3The merge. Each AI agent feature lands on your normal release.
  • 4Your ground. Your codebase, your models, your brand. Customers see your product, not ours.

02 · THE AGENT LADDER™

What can an AI agent feature do inside a SaaS product?

It climbs four rungs. Each rung changes what the agent does, what your user does and how you can price it, moving your product from selling logins to selling outcomes.

  • 1Assist. The agent suggests. Your user decides and acts.
  • 2Act. The agent does one task. Your user approves it.
  • 3Automate. The agent runs a whole workflow. Your user handles the exceptions.
  • 4Accountable. The agent owns a result. You charge for the result.
40% of enterprise SaaS spendwill shift to usage-, agent- or outcome-based pricing by 2030, Gartner projects.GARTNER, VIA DELOITTE TMT PREDICTIONS 2026
EXHIBIT 2 · THE MODELCAM AGENT LADDER™ · AI AGENT TRACK FOR SAAS
MODELCAM TECHNOLOGIES
Agents move your product from selling logins to selling outcomes. Climb one rung at a time.
Each rung changes what the agent does, what your user does and how you can price it. The AI Agent Track builds the next rung while your team runs the current one.
COPILOTS SIT HERE
PRICING POWER MOVES HERE
RUNG 1
Assist
The agent suggests. Your user decides and acts.
RUNG 2
Act
The agent does one task. Your user approves it.
RUNG 3
Automate
The agent runs a whole workflow. Your user handles the exceptions.
RUNG 4
Accountable
The agent owns a result. You charge for the result.
EXAMPLE, IN A HELPDESK PRODUCT
Suggests a reply to a ticket.
Sends the reply and updates the CRM, once approved.
Triages, answers and closes routine tickets end to end.
Billed per resolved ticket, as Intercom does with Fin at $0.99 per outcome.
HOW YOU CAN PRICE IT
Per seat
Seat plus AI add-on
Usage-based
Per outcome
WHAT MUST BE PROVEN BEFORE YOU CLIMB
Users find it useful.
It is accurate on real customer cases.
It is reliable, and hands off safely to a human.
Results are measured, with a full audit trail.
40%
of enterprise SaaS spend will shift to usage-, agent- or outcome-based pricing by 2030.
GARTNER, VIA DELOITTE 2026
$0.99
Intercom's price for each outcome its Fin agent delivers. No result, no charge.
INTERCOM PRICING, SEP 2026
30%
of enterprise app software revenue could come from agentic AI by 2035, in Gartner's best case.
GARTNER, AUG 2025
THE BOARD QUESTION
Which rung is our product on, and who is building the next one?
Sources: Gartner press release (26 Aug 2025); Deloitte, TMT Predictions 2026, citing Gartner; Intercom Fin pricing as reported by Gleap (Sep 2026). Helpdesk examples are illustrative.
© 2026 Modelcam Technologies. All rights reserved.The Modelcam Agent Ladder™ is a trademark of Modelcam Technologies · modelcamtechnologies.com
EXHIBIT 2 · THE MODELCAM AGENT LADDER™
EXHIBIT 3 · THE MODELCAM FOUR PROOFS™ · AI AGENT TRACK FOR SAAS
MODELCAM TECHNOLOGIES
An agent demo takes a weekend. An agent your customers trust takes four proofs.
Every AI agent feature the track team builds passes all four before it ships on your release. Gartner expects over 40% of agentic AI projects to be cancelled by 2027, citing unclear value and weak risk controls. The four proofs answer both.
Agent feature
from your backlog
Ships
on your release
PROOF 1
Accurate
Does it get the right answer?
An evaluation suite built from your customers' real cases.
A pass mark agreed before we build.
Re-run on every model or prompt change.
YOU KEEP
The evaluation suite
PROOF 2
Safe
Can it only do what it should?
Permissions mirror your user roles.
Human approval wherever the risk is high.
Every action logged for audit.
YOU KEEP
The guardrails and audit set-up
PROOF 3 · OUR EDGE
Connected
Does it work inside your customers' systems?
Tested against their CRM, helpdesk and ERP.
Handles messy, real-world data.
Falls back to a human when a system fails.
23 years building IT systems for 250+ companies.
YOU KEEP
The connectors
PROOF 4
Paid-for
Does it move a number you can charge for?
One metric per feature: adoption, resolution rate or time saved.
Measured in production, not in a demo.
Ready to price per seat, usage or outcome.
YOU KEEP
The metrics dashboard
THE TRACK RHYTHM (TYPICAL TIMING, ILLUSTRATIVE)
WEEK 1
One-Week AI Assessment of one feature
WEEKS 2–5
Build it and pass the four proofs
WEEK 6
Ships on your release
EVERY CYCLE AFTER
The next feature, or the next rung
THE TRACK TEAM
1 track lead in your time zone · 2–3 agent engineers · 1 evaluation and integration engineer
Runs on the Modelcam 24-Hour Engine™: your day for review, our night for the build.
WHAT YOU OWN AFTER EVERY RELEASE
Source code and prompts Evaluation suite Guardrails and audit log Connectors Metrics dashboard
40%+
of agentic AI projects will be cancelled by the end of 2027, Gartner predicts.
GARTNER, JUNE 2025
THE CTO TAKEAWAY
Demos are cheap. Proof is the product.
Sources: Gartner press release (25 Jun 2025). Timing is typical and illustrative; it depends on the feature and your release cadence.
© 2026 Modelcam Technologies. All rights reserved.The Modelcam Four Proofs™ is a trademark of Modelcam Technologies · modelcamtechnologies.com
EXHIBIT 3 · THE MODELCAM FOUR PROOFS™

03 · THE FOUR PROOFS™

How do you know an AI agent feature is ready to ship?

When it passes four proofs. Every feature the track team builds must be accurate, safe, connected and paid-for before it reaches your customers.

  • 1Accurate. An evaluation suite built from your customers' real cases, re-run on every model change.
  • 2Safe. Permissions mirror your user roles, with human approval where risk is high and every action logged.
  • 3Connected. Tested inside your customers' CRM, helpdesk and ERP. Our edge: 23 years building IT systems for 250+ companies
  • 4Paid-for. Moves one number you can charge for: adoption, resolution rate or time saved.

Who is the AI Agent Track for?

SaaS and product companies that have decided to add AI agents and need them shipped without slowing the core roadmap.

SaaS companies with a full roadmap

Your engineers are committed to customer promises. The track adds AI agent features without pulling anyone off them.

Product teams under pricing pressure

Agents are moving buyers from seats to outcomes. The track builds the rungs that let you price by result.

Platforms whose customers run complex stacks

Your agents must work inside customers' CRM, helpdesk and ERP. That integration work is where Modelcam has spent 23 years.

04 · TRACK ECONOMICS™

Should you hire an in-house AI agent team or run an AI Agent Track?

For speed and risk, run the track first. Hiring takes quarters before the first feature ships. The track ships its first AI agent feature around week 6, and you own everything it builds.

EXHIBIT 4 · THE MODELCAM TRACK ECONOMICS™ · FOR THE CFO
MODELCAM TECHNOLOGIES
Time-to-agent is the new time-to-market. Rent the team, own the agents.
An in-house agent team needs quarters to hire and ramp before its first feature ships. An AI Agent Track ships its first AI agent feature in weeks, and everything it builds belongs to you.
AGENT FEATURES IN PRODUCTION · YEAR ONE (ILLUSTRATIVE)
Hire and ramp
Build
Assess, build and prove
Agent feature live
Build an in-house team
Hire, ramp, then build
2 features in year one
Modelcam AI Agent Track
Assess, build, prove, ship
Up to 8 features in year one
Hiring
Ramp
Build
First feature, month 9
First feature, week 6
First agent feature about 7 months sooner
0
MONTH 3
MONTH 6
MONTH 9
MONTH 12
HIRE OR TRACK? THE CFO VIEW
In-house agent team
Modelcam AI Agent Track
Time to first agent feature
Quarters: hire, ramp, then build
Weeks: first feature on your release in week 6
Cost shape
Permanent headcount, fixed cost
Monthly track team, sized per release cycle
Evaluation and integration
Built from scratch
Four Proofs™ playbook from day one
If it does not work
Sunk hiring cost and a team to redeploy
Stop after a cycle and keep everything built
FIRST AGENT FEATURE
Week 6
On your release, typically
YEAR-ONE OUTPUT
Up to 8 vs 2
Agent features shipped (illustrative)
WHAT YOU OWN
100%
Code, prompts, evaluations and connectors
HOW IT LANDS ON YOUR P&L
One-Week AI Assessment
Fixed fee. One feature scoped, estimated and de-risked.
AI Agent Track
Monthly run-rate, sized up or down each release cycle.
Optional upside share
Part of the fee tied to the agent feature's adoption or revenue.
THE CFO TAKEAWAY
Rent the team. Own the agents. Ship this quarter.
Illustrative timeline. In-house path assumes four months to hire, two to ramp and three to build the first feature. Track path assumes a one-week assessment, a first feature in week 6 and a new feature every six-week release cycle after that.
© 2026 Modelcam Technologies. All rights reserved.The Modelcam Track Economics™ is a trademark of Modelcam Technologies · modelcamtechnologies.com
EXHIBIT 4 · THE MODELCAM TRACK ECONOMICS™

How does an AI Agent Track engagement work?

Prove one feature first, then keep the track running release after release.

  1. STEP 1 · WEEK 1

    One-Week AI Assessment

    Pick one agent feature. In a week we score its value, effort and data readiness and hand you a build plan.

    How you pay: a fixed fee.

  2. STEP 2 · FROM WEEK 2

    AI Agent Track

    A track lead in your time zone, two or three agent engineers and an evaluation and integration engineer. First feature ships around week 6.

    How you pay: monthly, sized each release cycle.

  3. OPTIONAL

    Upside share

    Tie part of the fee to the AI agent feature's adoption or revenue, so we share the outcome with you.

    How you pay: a share agreed up front.

Questions about the AI Agent Track

Updated 21 October 2026

What is the Modelcam AI Agent Track?

A dedicated AI agent team that works beside your core engineering team. It designs, builds, evaluates and ships one AI agent feature into each release of your product, on your stack, your models and your release cycle.

How is it different from hiring AI engineers or staff augmentation?

You get a working team with a delivery method, not individual contractors. The track arrives with the Four Proofs™ playbook, ships on your release cycle and hands over everything it builds.

Which models and tech stack do you work with?

Yours. The track builds inside your codebase and uses the models you already run or choose. We do not lock you into our own platform.

What is the Agent Ladder™?

Modelcam's four-rung model for AI agent features: Assist, Act, Automate and Accountable. Each rung changes what the agent does, what the user does and how the feature can be priced, from per seat to per outcome.

What are the Four Proofs™?

The checks every AI agent feature passes before it ships: Accurate (an evaluation suite built from real customer cases), Safe (permissions, approvals and an audit trail), Connected (tested inside customers' CRM, helpdesk and ERP) and Paid-for (it moves a number you can charge for).

How soon does the first AI agent feature ship?

Typically in week 6: a one-week assessment, four weeks to build and pass the four proofs, then release on your normal cycle. After that, a new feature or a new rung each cycle.

Who owns the code, prompts and evaluations?

You do. Source code, prompts, evaluation suites, guardrails, connectors and dashboards belong to you after every release.

Can the agents work with our customers' CRM, helpdesk and ERP?

Yes. Connection is one of the four proofs. Modelcam has spent 23 years building IT systems for more than 250 companies, so integration with real enterprise systems is where we start.

How is the AI Agent Track priced?

A fixed-fee One-Week AI Assessment, then a monthly track sized to each release cycle. You can tie part of the fee to the feature's adoption or revenue.

Pick one agent feature. We will score it in a week.

A One-Week AI Assessment of one feature gives you value, effort, data readiness and a build plan.

Book a one-feature assessment
or email ai@modelcamtechnologies.com